Additionally, User Migration Bundles allow the users to configure their Outlook profiles using DeploymentPro. Each license must be applied to a single specific user and covers mailboxes, archives, and documents. The User Migration Bundle license is the most commonly used MigrationWiz license. See the descriptions of each license type below. When determining which license is required, remember that licenses are based on the source item type. MigrationWiz will consume different types of license based on the source item type. This applies to license types that are consumed at the start of a migration, such as Mailbox Licenses and Public Folder Licenses. Licenses with the soonest expiration date will be selected first when submitting a migration. The card billed will be refunded one to two business days after the exchange request. The refund button is not displayed and you cannot get an exchange if the requirements are not met. You will then be able to purchase the correct license type/number.This will refund the cost of the purchased licenses to the source used to purchase them within one to two business days after the request. ![]() Click Licenses, then click Refund next to the subscriptions or licenses you want exchanged.Click Settings on the left navigation pane.Select the workgroup at the top of the left navigation pane.This option is available if you have purchased the wrong license type or an incorrect number of licenses. You haven’t consumed the licenses on a project or assigned and performed services with the subscriptions.You used a credit card for the purchase.It’s been less than 15 days since the original date of purchase.It’s been over 24 hours since the original purchase.At the top right click on the account name.Īdministrators and managers can request a subscription or license exchange if the following requirements are met:.At the top right, click on the account name.Ensure you are in the correct Workgroup.Once the funds are received by our system, the licenses are granted to your account immediately. A wire transfer checkout will generate an invoice with wiring information for your accounts payable department and bank. If you are purchasing at least 100 licenses, you will have the option to purchase with a wire transfer during checkout. Wire transfers are available for purchases of 100 or more licenses. Licenses are granted to your account instantly. When purchasing with a credit card, payment is immediately processed during checkout. PaymentĬredit cards and, in certain situations, wire transfers are accepted. If you have not received your licenses in a timely manner, we recommend calling your financial institution and asking them if the electronic payment has been processed. Most banks queue up requests and process them once a day. When you call your bank to request a transfer, your order may not be processed immediately. Via ACH transfer (US Only) - within 3-4 business days.In both cases, you will be notified by email that payment has been accepted and licenses will be available in your account upon notification. We do not accept purchase orders, because of processing overhead.If you purchase via wire transfer (100+ licenses), licenses will be available once payment has been received and accepted.If you purchase via credit card, licenses will be available immediately upon payment.Licenses are released once payment has been received: Review the Order Summary and enter a payment method.Enter the number of licenses you want to purchase.Click the Select button and choose the license type you need.In the top navigation bar, click Purchase.To obtain license pricing information, or purchase licenses, click the Purchase button at the top of your MSPComplete or MigrationWiz dashboard. Licenses are required to run migration projects in MigrationWiz. Licenses remain available for one year from the time of purchase.
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